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Mark
is an internationally acclaimed speaker,
who has vowed audiences all over the world
with his unique approach to blending business,
process and people skills. Mark's broad
skill base and vocal talents help to bring
fun to the more serious aspects of business.
He has been described as a "BPM Guru"
by Gartner Group and as a "Master
of Mindset" by IQPC .
Although
many in Western economies
are in a state of denial,
we are undergoing the greatest
reorganization in the business
world since the Industrial
Revolution. If you somehow
haven't noticed it yet, there
is a loud and clear wake-up
call in the air that can be
heard everywhere. It's called
globalization, and it's being
brought to you by three billion
new capitalists from China,
India, and the former Soviet
Union.
No matter what industry you
are in, no matter how successful
you are, it's time to get
ready for the world as it
will be --a world where your
customers have new choices
from a sea of suppliers from
across the globe.
--Peter Fingar
Executive Partner, Greystone
Group
Author of Extreme Competition:
Innovation and the Great 21st
Century Business Reformation
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The world's leading companies have come
to realize that only when their customers
are successful, will they be successful.
In pursuit of their market leadership not
only they need to spend time to look inside
their business to know how things are getting
done but also look outward to get deep understanding
of their customers. It is a fair guess to
say that a massive chunk of corporate resources
go into such efforts, whether it is in IT,
finance, sales, marketing, or operations.
One
of the first people to describe processes
was Adam Smith in his famous (1776) example
of an English pin factory. He described
the production of a pin in the following
way: ”One man draws out the wire,
another straights it, a third cuts it, a
fourth points it, a fifth grinds it at the
top for receiving the head: to make the
head requires two or three distinct operations:
to put it on is a particular business, to
whiten the pins is another ... and the important
business of making a pin is, in this manner,
divided into about eighteen distinct operations,
which in some manufactories are all performed
by distinct hands, though in others the
same man will sometime perform two or three
of them”. The result of labor
division in Smith’s example resulted
in productivity increasing by 24,000 percent,
i.e. that the same number of workers made
240 times as many pins as they had been
producing before the introduction of labor
division.
Abstraction level for processes
- source wiki |
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The enterprises are exploring modular
architecture to isolate their business processes
from their applications, which gives them
the flexibility to add, upgrade, or replace
applications in their information technology
environment without redefining all of their
process interfaces.
The
business process management (BPM) market
at $1.0 billion in 2005 is expected to more
than triple to $3.8 billion by 2012. The
services oriented architecture (SOA) market
at $450 million in 2005 is expected to grow
rapidly through 2012, reaching $3.2 billion
(source : http://www.researchandmarkets.com/).
One
of the most challenging issues in BPM is
not the question of "If" it is
the question of "How." This one-day
program by Mark McGregor
will focus on how to do design and implement
efficient and effective business processes.
Learn from the lessons from decades of real
experience with real (and successful) BPM
initiatives for taking BPM from promise
to practice. This will be great primer for
beginners and will provide new insight &
fresh ideas for people with experience in
BPM. Rest assured,
you will never think about business in the
same way again.
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